FAQ – Frequently Asked Questions

What is the refund policy?2018-03-05T19:57:59+00:00

We don’t have one.

How do I cancel my subscription?2018-03-05T19:52:29+00:00

You can contact our friendly support team via email (support@thetopmarketingtips.com) to cancel your subscription.

Can I update my address, credit card information and profile through a self-service portal?2018-03-05T19:47:38+00:00

Yes and No, we are currently developing this feature but it is not available at the moment for all items. To update your address, Go To > Account > Profile > Address to update. All billing information please contact support@thetopmarketingtips.com.

How do I access Mentor Network?2018-03-05T19:42:00+00:00

Mentor Network is a premium VIP group who have personal access to top authors and mentors. Access to these mentors can be purchased here. If you have purchased a Mentor Network subscription fill out this application form. We will then verify your account and invite you to the private group.

How do I access the TTMT Mentor Class?2018-03-05T19:40:41+00:00

TTMT Mentor Class is an offering of expert taught classes on topics to help you achieve success. You can find all our classes here. If you have already purchased a class login here or create an account here. Make sure to use the same email address as the one used when you made the purchase.

How do I access the MasterMind Group?2018-03-05T19:38:12+00:00

The MasterMind Group is a private Facebook group for all TheTopMarketingTips members (Online & Physical). To apply for access please fill out the application form. We will then verify your account and invite you to the group.

I have an Online Membership. How do I log into the platform and access my content?2018-03-05T19:30:38+00:00

You can access the online platform at members.thetopmarketingtips.com. You will be able to login with the email and account created for you when you purchased the subscription. You should have received an email with the subject “Create Your Account For TheTopMarketingTips.com“.

You can recover your account with forgotten passwords. Be sure to use the email address you made the subscription purchase with. If you are still not able to access your account, please contact support@thetopmarketingtips.com.